A: CloudOnex Business Suite offers two main license types:
-
Standard License
- Single domain installation
- One-time purchase
- No recurring subscription fees
- One year of support and updates
- For single business use
-
Open-source License
- Up to 5 customer installations
- One-time purchase
- No recurring subscription fees
- One year of support and updates
- Ability to modify source code
- Can be resold to clients
- One year of support and updates
- Ideal for developers and agencies
A: The Standard License allows you to:
- Install on one domain at a time
- Move to a different domain if needed
- Access all core features
- Get technical support for one year
A: The Open-source License allows you to:
- Install for up to 5 different customers
- Modify and distribute the code
- Sell to clients
- Create custom solutions
- Access all core features
- Get technical support for one year
A: Domain usage depends on your license type:
- Standard License: One domain at a time
- Open-source License: Up to 5 domains concurrently
A: Yes, you can change domains:
- Remove installation from current domain
- Install on new domain
- No additional cost
- No limit on number of changes
A: Yes, with the following rules:
- Yes
- Counts as single installation
A: License validity:
- Perpetual license for the software
- Never expires
- Support and updates for first year
- Optional support renewal afterward
A: After the first year:
- Continue using the software indefinitely
- Optional support renewal for $49/year
- Can still use without renewing support
- Free resources updates only available with active support
A: Development environment usage:
- Can use for development
- Can use for testing
- Only one production installation at a time (Standard)
- Up to 5 installations (Open-source)
A: No, but with conditions:
- Use same license for staging
- Only one live production site
- Staging must be temporary
A: One-year support includes:
- Technical support via ticket system
- All software updates
- Security patches
- Bug fixes
- Documentation access
A: Support renewal process:
- $49 per year after first year
- Renew through client portal
- Optional but recommended
- Can renew at any time
A: Offline usage rules:
- Yes, you can run offline
A: Business name changes:
- License remains valid
- Update details in client portal
- No additional cost
A: License upgrade process:
- Contact sales team
- We offer a 30% discount for upgrading
Need more information about licensing? Contact our sales team through your client portal for assistance.